FAQ
How many team members can I invite?
You can invite up to 2 additional users on the Free plan. There is no limit on
team members for the Premium plan.
What is the maximum file upload size?![icon-arrow-down](/images/icon-arrow-down.svg)
No more than 2GB. All files in your account must fit your allotted storage space.
How do I reset my password? ![icon-arrow-down](/images/icon-arrow-down.svg)
Click “Forgot password” from the login page or “Change password” from your profile
page.
A reset link will be emailed to you.
Can I cancel my subscription? ![icon-arrow-down](/images/icon-arrow-down.svg)
Yes! Send us a message and we’ll process your request no questions asked.
Do you provide additional support? ![icon-arrow-down](/images/icon-arrow-down.svg)
Chat and email support is available 24/7. Phone lines are open during normal
business
hours.